Brazos 2020 - Frequently Asked Questions

Top Solutions

Update Account Information

To make changes to any of your account information such as email address, phone, etc.
please call: 979.595.2950 ext.1

Question About My Bill

For all billing inquiries,
please call: 979.595.2950 ext. 2

Technical Support

The 24/7 IT Support number for existing customers is: 979.595.2950.
Visit our support page for additional technical support information.

Billing & Account

Pay Bill

To make a payment or if you have questions about your statement,  please call 979.595.2950 ext.2

Managing Your Account

If you are an existing customer and have questions about your account regarding updating contact information, terms of service, or other administration related concerns,
please call: 979.595.2950 ext.1

Funding Opportunities

Brazos 2020 Vision is proud to partner with Brazos Valley Council of Governments to bring fiber internet to businesses, nonprofits, and public sector entities through various economic development grants and initiatives. Contact BVCOG's Economic Development Department to learn more: 

Internet

Getting Started

If you would like more information about Brazos 2020 Vision and fiber internet, contact us today!

Connection Issues

If you are experiencing connection issues, contact our 24/7 technical support staff at 979.595.2950. 

Security

Brazos 2020 Vision takes network and infrastructure security very seriously. Our partner, FIBERTOWN, monitors and maintains the security and integrity of our network 24/7/365. 

Brazos 2020 Helpful Links

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TIME FOR AN UPGRADE

An old modem and wifi router can seriously impact your high-speed fiber-optic services. Find out what you can do about it.

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TAKE A SPEED TEST

An internet speed test can give you a good idea of what your current needs are and whether or not your internet connection is performing optimally.

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UPLOAD VS. DOWNLOAD

What's the difference and why you should care when reviewing internet plans.

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REMOTE LEARNING?

Brazos 2020 proudly supports local schools as they overcome the hurdles of remote education. Learn more about the Texas E-rate Classroom Connectivity funding opportunities here.

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RURAL COMMUNITY ACCESS

Brazos 2020 is committed to providing high-speed fiber internet to commercial customers outside traditional city limits. Learn more about the impact of the digital divide.

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INTERNET IS A NECESSITY

Brazos 2020 firmly believes that reliable high-speed internet access is critical to several FEMA community lifelines. We work tirelessly to extend fiber internet to communities throughout the region.


Still have questions? We can help.





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